Narrow search
Showing 1 - 10 of 77
Cover Image
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
Gouthier, Matthias H. J. (ed.); Stauss, Bernd (honouree);  … - 2007 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003516945
Cover Image
Service Excellence als Impulsgeber : Strategien — Management — Innovationen — Branchen
Gouthier, Matthias H. J.; Coenen, Christian; Schulze, … - 2007
Grundlagen und Strategien der Service Excellence -- Service Excellence -- Insights into Service Excellence -- Competing in the Future: How Can Firms Nurture Service Superiority -- Integrierte Kundenorientierung als Treiber der Service Excellence -- Werteorientierungen von BWL-Hochschullehrern...
Persistent link: https://www.econbiz.de/10014014359
Cover Image
Schaffung einer Service Excellence-Kultur in einem IT-Dienstleistungsunternehmen
Hallen, Nick - 2018
Persistent link: https://www.econbiz.de/10011874805
Cover Image
Service quality : research perspectives
Schneider, Benjamin; White, Susan S. - 2004
Persistent link: https://www.econbiz.de/10001790593
Cover Image
Quality circles : an approach to productivity improvement
Gibson, Price - 1982
Persistent link: https://www.econbiz.de/10003213949
Cover Image
Transforming corporate performance : measuring and managing the drivers of business success
Milgate, Michael - 2004
Persistent link: https://www.econbiz.de/10001791062
Cover Image
The economics of school choice
Hoxby, Caroline M. (ed.) - 2003
Persistent link: https://www.econbiz.de/10001686747
Cover Image
Health care policy, performance and finance : strategic issues in health care management
Davies, Huw T. O. (contributor);  … - 2004
Persistent link: https://www.econbiz.de/10001795492
Cover Image
Crisis of abundance : rethinking how we pay for health care
Kling, Arnold - 2006
Persistent link: https://www.econbiz.de/10003296117