Improving Your Own Empathy -- Feeling Good Working from Home -- "Speaking" so Others Will Understand -- Driving Real Connection with Your Team -- Giving Feedback Online -- Distributing Knowledge Asynchronously -- Distributing Knowledge Synchronously: What Do Good Meetings Look Like? -- Getting...

Whether you have one team member abroad or several people working remotely, leading a virtual team presents special challenges. How do you ensure accountability when you don't see your people every day? How can you get your team to communicate effectively when they're navigating language...

"In light of the COVID-19 pandemic, this timely Handbook builds upon research and practice to discuss and assess what is currently known about virtual work and its evolution, given the increasing numbers of those working virtually. Taking a holistic approach to the subject, the expert...

"The book will become the key reference point for research practitioners and buyers as they move from their security blanket of traditional research, with its outdated notions of science and reliability, into the maelstrom that is unfolding in the post Web 2.0 world of Twitter, community panels,...