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The effect of service quality and partnership on the outsourcing of information systems functions
Grover, Varun; Cheon, Myun Joong; Teng, James T. C. - 2009
Persistent link: https://www.econbiz.de/10003848725
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Entrepreneurs, professionals, and growth
Iyigun, Murat; Owen, Ann L. - In: Entrepreneurship in developing countries, (pp. 171-190). 2009
Persistent link: https://www.econbiz.de/10003879950
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A framework for analysis of data quality research
Wang, Yng-Yuh Richard; Storey, Veda C.; Firth, … - 2008
Persistent link: https://www.econbiz.de/10003763107
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Living the brand at Airtours Holidays : making the connection between brand, culture and employee satisfaction
Bungay Stanier, Michael - 2009
Persistent link: https://www.econbiz.de/10003785206
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Empowerment effects across cultures
Hui, Michael K.; Au, Kevin Y.; Fock, Henry - 2009
Persistent link: https://www.econbiz.de/10003835642
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Six strategies for competing through service : an agenda for future research
Bolton, Ruth N.; Grewal, Dhruv; Levy, Michael - 2009
Persistent link: https://www.econbiz.de/10003836306
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Service quality, profitability, and the economic worth of customers : what we know and what we need to learn
Zeithaml, Valerie A. - 2009
Persistent link: https://www.econbiz.de/10003836352
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The dimensions, antecedents, and consequences of emotional labor
Morris, J. Andrew; Feldman, Daniel C. - 2008
Persistent link: https://www.econbiz.de/10003829118
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Applying a lifecycle perspective to explain tourism network development
Zehrer, Anita; Raich, Frieda - In: Advances in service network analysis, (pp. 103-125). 2012
Persistent link: https://www.econbiz.de/10009311428
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Advances in service networks research
Scott, Noel; Laws, Eric - In: Advances in service network analysis, (pp. 1-12). 2012
Persistent link: https://www.econbiz.de/10009311435