Showing 1 - 10 of 117
Purpose – This paper aims to show how leagility can be applied in professional services, especially hospitals. Design/methodology/approach – The case study approach was used to consider the concept of leagility in professional services. Therefore, it studies a specialized hospital in Iran as...
Persistent link: https://www.econbiz.de/10015008605
Purpose – The purpose of this paper is to present the results of an empirical study to analyse the impact of the introduction of knowledge management (KM) practices on the financial performance of a multinational law firm and to refine the KM Balanced Scorecard being used by the organisation....
Persistent link: https://www.econbiz.de/10014879918
Purpose – The knowledge of inhibitors of internal customer knowledge transfer in b‐to‐b professional service organizations is still in its infancy. Previous literature on professional service organizations has focused on knowledge processes on a general level without paying closer...
Persistent link: https://www.econbiz.de/10014842903
Purpose – Now more than ever, businesses need to understand what the media is saying about them. The authors describe three types of media analysis: salience and sentiment analysis; theme and contradiction analysis; and problem and solution analysis, the first two of which are routinely...
Persistent link: https://www.econbiz.de/10014845293
Purpose – Interorganizational cooperation (IOC) is like harnessing a swan, a crab, and a pike to a single wagon and still expecting it to go. One issue that appears significant under such conditions is building trust and inscribing it into the structure of IOC. The purpose of this study is to...
Persistent link: https://www.econbiz.de/10014798988
Purpose – The purpose of this paper is to determine what motivates junior lawyers to join a “Top 5” law firm, to understand their job and career expectations and whether or not these are being met during their employment in the firm. Design/methodology/approach – A survey was delivered...
Persistent link: https://www.econbiz.de/10014731196
Purpose – To increase students' knowledge of differential analysis and its application in an outsourcing decision … different purposes is essential for business decision making. Any outsourcing decision should encompass both quantitative and … outsourcing decision. Originality/value – The article creates a practical approach for instructors to explain the use of …
Persistent link: https://www.econbiz.de/10014882427
Purpose – This paper introduces the notion of knowledge outsourcing (KO) where external knowledge providers (KP …
Persistent link: https://www.econbiz.de/10014671608
Highlights insights gained from five years of operating experience in a logistics partnership between a large US retailer and a provider of international logistical service. The insights gained from this partnership show that a third‐party logistics provider can help a firm achieve substantial...
Persistent link: https://www.econbiz.de/10015008225
Illustrates the scope of the benefits resulting from a strategic partnership approach to outsourcing, as opposed to the …‐generating core business while outsourcing its peripheral functions to Alistair McIntosh Limited.  …
Persistent link: https://www.econbiz.de/10015008228