Organizations increasingly evaluate information technology in terms of its impact on the individual and his/her work. Academics have shown increased attention to developing measures of technology success in terms of impact on work. One of these efforts produced an instrument that measures how...

Within the context of traditional data processing, the MIS literature has devoted considerable attention to the relationship between user involvement and MIS success: unfortunately, this research has produced conflicting results. After reviewing these results, Ives and Olson provide a framework...