Afin d'examiner le dualisme de la structure du marche du travail industriel au Japon, la mobilite du travail, l'integration de la main-d'oeuvre et la formation des salaires sont abordes. L'accent est mis sur la qualification industrielle qui faconne cette structure, et sur le role de l'age des...

This study analyses recent changes in collective bargaining institutions and their implications for employer strategies in the French and German telecommunications industries, drawing on case studies and survey data from call centre workplaces. Findings demonstrate that differences in both...

This paper, drawing on a 2003–2006 establishment-level survey of 1,819 call centers in 15 countries, examines effects of industrial relations institutions and employer strategies on wage variation across coordinated, liberal, and emerging market economies. The authors find several...