The Internet is becoming increasingly important as a sales channel. Thus, most large retail firms have adopted a multi-channel strategy that includes both web-based channels and pre-existing offline channels. In this paper, we consider joint pricing and inventory/production decision problems for...

In workforce scheduling, the optimal schedule has traditionally been determined by minimizing the cost of labor subject to an acceptable service level, which is defined as the percentage of customers served within a predetermined time interval. We propose an alternative multidimensional...