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Managing operational risk : 20 firmwide best practice strategies

Hoffman, Douglas G. - 2002

Persistent link: https://www.econbiz.de/10004709965

AMA Group Continues to Make Progress - The Advanced Measurement Approaches Group releases industry position papers to foster dialogue with regulators.

Hoffman, Douglas G. - In: The RMA-journal 91 (2009) 8, pp. 64-67

Persistent link: https://www.econbiz.de/10008248631

Perceived TMT transformational leadership and a service recovery culture : the moderating role of gender diversity

Galbreath, Jeremy; Hoffman, Douglas; Gonzalez, Gabriel; … - In: Leadership & Organization Development Journal 41 (2020) 8, pp. 1171-1186

Purpose: This is an exploratory study with the purpose of empirically testing and advancing knowledge on the relationship between top management team (TMT) leadership styles and a service recovery culture. A further test explores a contingency perspective, examining if gender diversity on the...

Persistent link: https://www.econbiz.de/10012413601

OPERATING PROCEDURES - How to put a number on operational risk.

Hoffman, Douglas; Johnson, Marta - In: Risk : managing risk in the world's financial markets 9 (1996) 10, pp. 60-64

Persistent link: https://www.econbiz.de/10007077054

OPERATIONAL RISK MANAGEMENT: A BOARD-LEVEL ISSUE

Hoffman, Douglas - In: Bank accounting & finance 14 (2001) 2, pp. 21-30

Persistent link: https://www.econbiz.de/10007045550