Healthcare : where do we stand? -- Making healthcare work : understanding root causes -- A patient-centered resource management approach : balancing demand and supply -- Making healthcare work : a comprehensive and integrated solution -- Implementing patient-centered care -- Emphasizing wellness...

1. Healthcare : where do we stand? -- 2. Making healthcare work : understanding root causes -- 3. A patient-centered resource management approach : balancing demand and supply -- 4. Making healthcare work : a comprehensive and integrated solution -- 5. Implementing patient-centered care -- 6....

Purpose – This paper examines whether the implementation of ERP impacts both business strategy and organizational capabilities which in turn enhance firm performance. Specifically, the paper investigates the mediating effect of business strategy and organizational capabilities on the...