This paper presents results on mass customization of wireless communications services and tariffs. It advocates for a user-centric view of wireless service configuration and pricing as opposed to present-day service catalogue options. The focus is on design methodology and tools for such...

The search for enablers of continued growth of SMS traffic, as well asthe take-off of the more diversified MMS message contents, open up forenterprises the potential of bulk use of mobile messaging , instead ofessentially one-by-one use. In parallel, such enterprises or valueadded services...

Het doel van dit onderzoek is het analyseren van de marktgrootte van mobiel betalen en de bijbehorende omzetbasis, alsmede de invoering van knelpunten, om inzicht te verkrijgen in de introductie en ontwikkeling van mobiele bankservices in Nederland. Het onderzoek beschrijft verscheidene aspecten...

Diffusion of mobile communication has induced great societal changes in China. Factors at global market, communications industry and end-user market levels are driving the adoption at a high rate. Firstly, China s economic emergence together with e.g. accession to WTO has led to foreign...

This paper addresses the mobile service pricing and affordability issues in China. Taking history as a mirror, it shows individual tariffs existed at the dawn of telephony. A vision of future mobile services with individual tariffs are formalized which will suit specially well the culture of...

Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own...

While you refuel for gas ,why not refuel for information or download vehicle data ? This paper analyzes in extensive detail the user segmentation by vehicle usage , service offering , and full business models from WLAN hot spot services delivered to vehicles (private, professional , public)...

The communications systems, terminals , software and deployment service, industries ,have undergone the past ten years a significant technological internal evolution and external revolution at customer end (such as Internet ,Mobile networks and terminals, Broadband,..). Very little management...