Recognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements (SLA's) around privacy features, including qualitative and quantitative ones. Privacy metrics are defined by both parties with boundary...

Recognizing the importance of privacy management as a business process and a businesssupport process, this paper proposes the use of service level agreements around privacyfeatures, including qualitative and quantitative ones. It also casts privacy management into abusiness perspective with...

In an earlier paper ,was discussed the necessary evolution from smart business networks, as based on process need satisfaction and governance, into business genetics [1] based on strategic bonds or decay and opportunistic complementarities. This paper will describe an approach and diffusion...

As banks, financial services, insurances, and economic research units worldwide strive to add knowledge based capabilities to their analyses and services, or to create new ones, this volume aims to provide them with concrete tools, methods and application possibilities. The tutorial component of...