The research analyses effective ways and means of improving the performance of public sector organizations. Etlatieto and TietoEnator have organized the study on the basis of interviews of key public sector managers in four Nordic countries. Special attention was paid to methods employing...

The research analyses effective ways and means of improving the performance of public sector organizations. Etlatieto and TietoEnator have organized the study on the basis of interviews of key public sector managers in four Nordic countries. Special attention was paid to methods employing...

We examined whether growth volition and related strategies and organizational structures have a robust positive effect on growth during a period of dramatic slowdown in industry growth. Received literature has not examined this question using longitudinal study designs. We found that a dominant...

This study investigates the relationship between innovations and firm growth, based on the data of Finnish firms operating in the software industry. We find that in terms of turnover and employment, firms with only technological innovations do not grow more rapidly than other firms. However,...

In this paper we introduce multi-server queueing systems that can be considered as extensions of conventional M/M/s queue to fractional number of servers. We show that the extended Erlang's delay function can be used to calculate delay probabilities for such systems. This approach enables the...

In this paper, we examine new Internet ecosystem strategies through comprehensive OECD PATSTAT patent data analyses focusing on mobile operating system software firms. We also describe current patent disputes between mobile hardware firms and mobile operating system software firms in the US and...

In this paper, we study resource allocation in multiclass networks having several types of flexible servers and general constraints on the number of servers at each station. Each job class is characterized by the station where the job is processed and by the amount of work allocated to that...

In this paper, we study the throughput of multiclass networks featuring several types of flexible servers as well as general constraints both on the number of servers having the same skills and on the number of servers allowed at each station. Each job class is characterized by its processing...

This paper utilizes queuing models to analyze health care processes. We extend previous queuing models to allow for i) heterogeneous resources, ii) resource allocation to various tasks, and iii) teams (complementary resources). We model a process of one clinical unit. We use the model to analyze...