Background The automotive world is on the threshold of a new era. Manufacturers are transforming themselves into suppliers of mobility services. Fundamentals for the transformation are customer processes combined with connectivity driven by the Internet of Things. Mobile payment serves as an...

Background Accelerated by the coronavirus disease 2019 (Covid-19) pandemic, major and lasting changes are occuring in healthcare structures, impacting people's experiences and value creation in all aspects of their lives. Information systems (IS) research can support analysing and anticipating...

In einer Fortgeschrittenen-Übung zur Unternehmensgesamtplanung wurden von Studenten der Christian-Albrechts-Universität Kiel Methoden und Verfahren zur strategischen Planung implementiert und präsentiert. Während eine erste Gruppe die Planungssprache MICRO-FCS einsetzte, implementierte eine...

In unserer Umfrage zum aktuellen Stand der strategischen Planung in Geschäftsbanken des deutschsprachigen Raumes hat sich gezeigt, daß inzwischen alle großen Kreditinstitute ein entsprechendes Planungssystem installiert haben. In der Bundesrepublik Deutschland und Österreich begann man...

Managing the business processes of a company is a task which has emerged as a top priority across all industries. However, business process management (BPM) is not just a set of structured methods and technologies which can simply be assigned to employees. In contrary, the success of any process...

In times of digitalization, firms increasingly need to form alliances due to the higher complexity and greater dynamics of markets. Digital innovation poses challenges for established institutions (e.g., banks) in adapting to changing rules that are set by new competitors and higher customer...

In times of digitalization, established firms operating in the financial services sector increasingly form alliances with start-up companies to satisfy the customers' demand for rapid innovation and cope with the growing dynamics of markets. Technology-enabled innovation challenges traditional...