This paper compares AMT adoption practices in large American and British companies, investigating their motives, size and nature of their investments, planning processes, fit between AMT and strategy, functional areas involved, nature of financial techniques employed and the anticipated...

This article reports on the development and assessment of a customized executive education experience, designed for the managers of a large financial services organization. It was designed to incorporate many of the desirable outcomes of “action learning” such as organizational impact and...

The application of TQM practices has rapidly increased in US organizations over the past six years, particularly in organizations facing severe competitive pressures. A survey of the 1,000 largest companies shows that these practices fall into two main categories: core practices and...

Examines the deliberations, conclusions and recommendations of the US Commission on the Future of Worker‐Management Relations on the issues of employee involvement and collective bargaining. Draws on the two reports published by the Commission and testimony given by employer and union...

Offers Western managerial psychology a synthesis of cross‐cultural perspectives on Western‐Japanese inter‐organizational conflict. Argues that Graeco‐Roman and Confucian‐Buddhist‐based cultural and communicative codes are fundamentally antagonistic, contributing to misperceptions and...

Illustrates the results accomplished by an ad hoc committee established at a bank to conduct training throughout the organization, with particular emphasis on providing quality customer service. The ad hoc committee proved to be more effective and efficient than the addition of a training...