Motwani, Jaideep G.; Sower, Victor E.; Roosenfeldt, … - In: Industrial Management & Data Systems 93 (1993) 8, pp. 3-7
American manufacturers are striving to regain a competitive position in the world market. The Company Quality Profile (CQP), based on Deming′s 14 points, can be an effective way of determining a company′s quality position and monitoring improvements. The CQP can also be useful in...