AbstractThe following sections are included:SummaryIntroductionFindingsICT adoption and budget trendsInternal organizationOutsourcing and OffshoringForward facing interactionsBackward facing interactionsBusiness resultsGlobalizationFuture WorkAcknowledgmentsBibliographyAbout the Authors

The Business and Information Technologies (BIT) study documents the information technology driven changes that occur in business structures, business practices and sector structures. Conducted by participating countries at appropriate time intervals and encompassing a wide spectrum of industry...

Most of the large economies in the world are already dominated by services. Developed countries are now also becoming information economies; the US is a case in point. The confluence of these trends means that information services are the largest part of the US and other developed economies,...

Key Features:Surveys to help understand changes occurring in the information economySurveys conducted in various countries across the world present a global perspective of the information economySurveys conducted at appropriate time intervals highlight trends brought about by information...

This is the third of a series of research volume of papers from the Business and Information Technologies global research network. The group includes 20 partners from 16 countries, who conduct studies on the impact of new information and communication technologies on business practice, industry...