In an effort to reveal the fine-grained relationships between IT use, patterns of information flows, and individual information-worker productivity, we study task level practices at a midsize executive recruiting firm. We analyze both project-level and individual-level performance using: (1)...

We examine what drives the diffusion of different types of information through email networks and the effects of these diffusion patterns on the productivity and performance of information workers. In particular, we ask: What predicts the likelihood of an individual becoming aware of a strategic...

We econometrically evaluate information worker productivity at a midsize executive recruiting firm and assess whether the knowledge that workers accessed through their electronic communication networks enabled them to multitask more productively. We estimate dynamic panel data models of...

Uber. Airbnb. Amazon. Apple. PayPal. Alle diese Unternehmen revolutionierten die Märkte. Heute sind sie Branchenführer. Was ist das Geheimnis ihres Erfolgs? Diesen innovativen Unternehmen liegt das Plattform-Geschäftsmodell zugrunde. Ob Plattformen Verkäufer und Käufer zusammenbringen,...