This paper examines the views of travel consumers that search for information online in relation to the specific benefits and concerns identified with user-generated content (UGC). Real contrasts in relation to views about UGC content were identified in the literature. For instance, UGC is...

This paper examines the development of a model to assist small businesses in their online Business-to-Consumer (B2C) interactions with customers, predominantly in relation to determining website content that matches overall business strategy. The model was developed to assist small business...

Purpose – This paper aims to report on research that examined the recent scholarly literature to identify the information quality attributes associated with radio frequency identification (RFID)-based benefits across sectors of the retail supply chain. Design/methodology/approach –...

Many Australian small and medium sized businesses have websites that offer a range of facilities for the consumer: information provision, online ordering, and community participation. In a study carried out on Australian winery web sites, it was observed that the smaller the winery, the less...

This paper proposes a framework for evaluating the quality of Web-located health information. A set of affirmative-response evaluation features are identified across four quality categories- currency/authority, accuracy, objectivity and privacy- and are used as the basis for determining the...

Increased complexities in making effective and timely business decisions in highly competitive markets have driven organisations worldwide to adopt business intelligence (BI) technologies. Large enterprises have reached a mature stage of BI adoption while small- and medium-sized enterprises...