Multi‐source processes have been increasingly adopted by organisations in recent years and most projections suggest this trend will continue. As a developmental technique, one underlying rationale to such systems is their potential impact on target managers’ self‐awareness; increasing self...

Describes the extent to which attending an assessment centre (AC) generates anxiety amongst candidates, and its effects on them. Questionnaires were administered to 70 bank staff before and after attending ACs. Results show candidates experienced rather high levels of anxiety, and that higher...

Purpose – The purpose of this paper is to examine the relationship between gossip and emotion in health‐care organizations. It draws on findings from empirical research exploring the characteristics and function of gossip which, to date, has been a relatively under‐researched...

From the organisation's point of view, feedback assists effective learning. From the individual's viewpoint it can satisfy any personal need for information on progress and facilitate social comparison with others. Whether criticism achieves any beneficial effects is dependent on the amount of...

Over recent years there has been a move towards more open appraisal, with the individual appraised being shown the written assessment of him, but there is little evidence to indicate what effects this change in practice may have had on the value of the appraisals. The survey of appraisal schemes...

Most research on appraisal interviews has dealt with aspects of the interview itself. The study described here investigated the background to the interview — the day‐to‐day contact between appraiser and appraisee and how it affects the success of the interview. From a questionnaire survey...