Purpose – The purpose of the paper is to report a study of knowledge sharing practices in the clinical research organization in a major pharmaceutical company. While knowledge sharing and knowledge transfer is often conceived of in terms of codification and storage in databases accessed...

Purpose – Identities are central to the regulation and control of knowledge‐intensive work. Rather than being managed on the basis of technocratic or bureaucratic control, knowledge intensive firms are employing knowledge workers who enact and internalize identities and roles that guide...

Purpose – Health care organizations are increasingly demanded to balance the institutional logic of “medical professionalism” and “business-like health care,” that is, to both recognize physicians’ professional expertise while locating it in a wider social, economic, and political...

This article explores the use of organizational learning mechanisms to create actionable knowledge in a pharmaceutical company. An action research based approach was used to explore the nature and issues associated with fostering the dynamic learning capability within the firm. The results...

This paper presents a study in a major pharmaceutical company of how team-based, knowledge-intensive work is positively affected by what we refer to as care. Organization theory directs much effort toward understanding how values, norms and cultures are shared, how they construct meaning and...