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The actual structure of eBay's feedback mechanism and early evidence on the effects of recent changes

Klein, Tobias J.; Lambertz, Christian; Spagnolo, Giancarlo - 2007

platform. The effects of a user's reputation on the probability of sale and on prices are at the center of a large number of …

Persistent link: https://www.econbiz.de/10010343936

Non-neutral and asymmetric effects of neutral rating : evidence from eBay

Rabby, Faisal; Shahriar, Quazi - In: Managerial and decision economics : MDE ; the … 37 (2016) 2, pp. 95-105

Persistent link: https://www.econbiz.de/10011438082

What is the cost of venting? : evidence from eBay

Li, Lingfang - In: Economics letters 108 (2010) 2, pp. 215-218

Persistent link: https://www.econbiz.de/10008699118

What is the Cost of Venting? Evidence from eBay

Li, Lingfang (Ivy) - 2013

This paper uses data collected from eBay's website to identify why buyers fail to leave (negative) feedback in online markets. Empirical results confirm that the fear of retaliation may be an important motivation for buyers not to leave (negative) feedback, while the time and effort cost of...

Persistent link: https://www.econbiz.de/10012710910