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Labour market segmentation revisited : a study of the Dutch call centre sector
Grip, Andries de (contributor); Sieben, Inge (contributor);  … - 2006
Persistent link: https://www.econbiz.de/10003391247
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Special issue: Institutional change and labour market segmentation in European call centers
Doellgast, Virginia (contributor) - 2009
Persistent link: https://www.econbiz.de/10003915909
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Introduction: Institutional change and labour market segmentation in European call centres
Doellgast, Virginia; Batt, Rosemary L.; Sørensen, Ole H. - In: European journal of industrial relations 15 (2009) 4, pp. 349-371
Persistent link: https://www.econbiz.de/10003915933
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Institutional change and the restructuring of service work in the French and German telecommunications industries
Doellgast, Virginia; Nohara, Hiroatsu; Tchobanian, Robert - In: European journal of industrial relations 15 (2009) 4, pp. 373-394
Persistent link: https://www.econbiz.de/10003915956
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Im Schatten des Marktes : Arbeit und Arbeitsbeziehungen in Callcentern
Holst, Hajo - 2011
Persistent link: https://www.econbiz.de/10009543735
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Im Schatten des Marktes : Arbeit und Arbeitsbeziehungen in Callcentern
Holst, Hajo - 2011
Persistent link: https://www.econbiz.de/10008910999
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Trade unions and the growth of the information economy
Kahmann, Marcus - 2003
Persistent link: https://www.econbiz.de/10001748565
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Review of Virginia Doellgast, Disintegrating Democracy at Work : Labor Unions and the Future of Good Jobs in the Service Economy
Dobbin, Frank - 2013
, Disintegrating Democracy at Work, might suggest. She concludes by sketching a way forward, toward a utopian world in which call-center …
Persistent link: https://www.econbiz.de/10014156835