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Operations Management
13
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11
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11
Lieferkette
9
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9
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9
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9
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8
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7
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6
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English
46
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Chase, Richard B.
75
Aquilano, Nicholas J.
18
Jacobs, F. Robert
18
Dasu, Sriram
10
Tansik, David A.
5
Bowen, David E.
4
Davis, Mark M.
4
Roth, Aleda V.
3
Stewart, Douglas M.
3
Voss, Chris
3
Apte, Uday M.
2
Cook, Lori S.
2
Cummings, Thomas G.
2
Heskett, James L.
2
Kellogg, Deborah L.
2
Robertson, Thomas S.
2
Sampson, Scott E.
2
Soteriou, Andreas C.
2
Stewart, Doug M.
2
Zhang, Alex
2
Andy Neely, Professor
1
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1
Bateson, John E. G.
1
Berry, Leonard L.
1
Bitner, Mary Jo
1
Bowen, David Earl
1
Brown, Stephen Walter
1
Demirkan, Haluk
1
Edvardsson, Bo
1
Fisk, Raymond P.
1
Grönroos, Christian
1
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Parasuraman, A.
1
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1
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1
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Production and operations management : an international journal of the Production and Operations Management Society
5
California management review
3
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
3
Management Science
3
Management science : journal of the Institute for Operations Research and the Management Sciences
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1
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Production and inventory management : journal of the American Production and Inventory Control Society, APICS
1
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Service science, management and engineering : education for the 21st Century
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Sloan management review
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ECONIS (ZBW)
37
OLC EcoSci
16
USB Cologne (EcoSocSci)
15
RePEc
5
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3
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51
Operations management: Internationalization and interdisciplinary integration
Chase, Richard B.
;
Zhang, Alex
- In:
International journal of operations & production …
18
(
1998
)
7-8
,
pp. 663-667
Persistent link: https://www.econbiz.de/10006846745
Saved in:
52
Wie erlebt der Kunde Ihren Service? - Sollte es noch irgendetwas geben, das wir über perfektes "Dienstleisten" noch nicht wissen? Offensichtlich kann die neuere Verhaltensforschung mit Erkenntnissen aufwarten, die Servicemanagern sehr nützlich sein können. Demnach neigen Menschen zu bestimmten Formen der Wahrnehmung gerade im Serviceprozess und erinnern sich an gewisse Erfahrungen dabei besonders ...
Chase, Richard B.
;
Dasu, Sriram
- In:
Harvard-Business-Manager : das Wissen der Besten
23
(
2001
)
6
,
pp. 88-95
Persistent link: https://www.econbiz.de/10007041683
Saved in:
53
Operations management for competitive advantage
Chase, Richard B.
;
Aquilano, Nicholas J.
;
Jacobs, F. Robert
-
2001
-
9. ed.
Persistent link: https://www.econbiz.de/10004766088
Saved in:
54
Production and operations management : a life cycle approach
Chase, Richard B.
;
Aquilano, Nicholas J.
-
1977
-
Rev. ed., 2. print.
Persistent link: https://www.econbiz.de/10004776593
Saved in:
55
Operations management for competitive advantage
Chase, Richard B.
;
Jacobs, F. Robert
;
Aquilano, Nicholas J.
-
2004
-
10. ed., internat. ed.
Persistent link: https://www.econbiz.de/10004662016
Saved in:
56
Production & operations management : a life cycle approach
Chase, Richard B.
;
Aquilano, Nicholas J.
-
1992
-
6. ed.
Persistent link: https://www.econbiz.de/10004134572
Saved in:
57
Production and operations management : a life cycle approach
Chase, Richard B.
;
Aquilano, Nicholas J.
-
1989
-
5. ed.
Persistent link: https://www.econbiz.de/10004094979
Saved in:
58
Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing
Bowen, David E.
(
contributor
);
Chase, Richard B.
(
contributor
)
-
1990
-
1. ed.
Persistent link: https://www.econbiz.de/10004094980
Saved in:
59
Operations and supply management
Jacobs, F. Robert
;
Chase, Richard B.
;
Aquilano, Nicholas J.
-
2009
-
12. ed., internat. student ed.
Persistent link: https://www.econbiz.de/10004910449
Saved in:
60
Operations management for competitive advantage
Chase, Richard B.
;
Jacobs, F. Robert
;
Aquilano, Nicholas J.
-
2007
-
11. ed., internat. ed.
Persistent link: https://www.econbiz.de/10004883622
Saved in:
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