We study the disposition decision for product returns in a closed-loop supply chain. Motivated by the asset recovery process at IBM, we consider two disposition alternatives. Returns may be either refurbished for reselling or dismantled for spare parts. Reselling a refurbished unit typically...

The structure of this book follows the decision-making process of Original Equipment Manufacturers investigating the potential of closed loops, including fundamental questions managers must answer when planning a circular supply chain: Does a closed loop fit corporate objectives? Is it...