This paper focuses on the influences and characteristics of the enterprise resource planning (ERP) acquisition process (ERPAP) that were found during a multiple‐case study of four organizations that had acquired ERP solutions. From organizational buying behaviour (OBB), Webster and Wind’s...

Decribes how ESC, a holding company for a gas and electric utility and non‐utility energy business, completed the acquisition of Oracle’s enterprise resource planning (ERP) solution (finance and related applications) at a cost of US$6.5 million in March 1997. From initiation to completion,...

Purpose – This paper aims to present a discussion of the critical success factors (CSF) that affect the acquisition process for enterprise resource planning (ERP) software. Design/methodology/approach – The research strategy was a multiple‐case design with three organizations that had...

Discusses the acquisition team formation, the interdisciplinary nature of the teams and the roles of the steering committee, MIS, purchasing and users for an ERP solution. The goal of the paper in presenting these is to make you aware that the composition of the acquisition teams is a critical...