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measure in the valuation and reward systems of a firm shouldensure that management is aligned with the objective of …(1997). The first phase of this approach entails the evaluation of the relativeinformation content of the various measures … secondphase consists of an evaluation of the incremental information content of thecomponents of a measure in order to determine …
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The costs of obtaining and maintaining ISO certification are high. Moreover, studies have shown mixed results on the benefits of the certification. Consequently, the objective of this research was to verify whether or not companies do value maintaining the ISO 9000 certification.The empirical...
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