ch. 1. Learning and learning transfer -- ch. 2. Getting the programme right -- ch. 3. Bridging the gap -- ch. 4. Getting the work environment right -- ch. 5. It's up to you : making it happen -- ch. 6. Dealing with resistance -- ch. 7. Measuring learning outcomes -- ch. 8. How to improve...

1. Foundations of organizational learning -- 2. Learning as an individual process -- 3. Learning as a social process -- 4. Learning in organizations -- 5. The learning organization -- 6. The role of human resource management -- 7. The role of the line manager -- 8. Evaluating organizational...

The ability of a business to engage in real organizational learning and to do so faster and in a more sustainable way than its competitors is being increasingly seen as an essential component of success. In Making Sense of Organizational Learning, Cyril Kirwan examines the wide range of factors...