Prior to 2000, and before banks in Nigeria embraced BPR the NBS was inefficient, characterized by frauds, long queues, nonperforming loans, illiquidity and distress. As one way of overcoming these challenges banks started to focus on BPR as a veritable tool to drive efficiency, customer...

Covers -- Editorial advisory and review board -- Guest editorial -- The curve of knowledge transfer: a theoretical model -- Knowledge transfer in interorganizational partnerships: what do we know? -- Knowledge transfer and managers turnover: impact on team performance -- Patenting or not? The...

The manufacturing processes have been in evidence for the past hundred yearsand are being widely used in diverse areas. Among various manufacturingprocesses, casting, welding, forging, non- traditional manufacturingprocesses etc are commercially used as manufacturing solutions. This specialissue...

Business process modeling and simulation is a new quantitative approach to model, analyze and improve the efficiency and effectiveness of business processes in a structured manner. Since there is a lack of practical framework or process to provide sequential steps of process simulation in a more...

This paper examines premises of sustainability and the Triple Bottom Line as they apply to corporate-level businesses and contrasts their applications for SMEs. A description of types and classifications of SMEs in a range of countries establishes their scope and contrasts their potential impact...

Purpose – The pharmaceutical industry is in the midst of a fundamental transformation. For example, institutional regulations that have been in place for decades are being removed and competitive pressures force pharmaceutical companies to adopt customer-oriented strategies. Information...

It is being increasingly accepted that a primary source of competitive advantage of a firm is a responsive supply chain. Responsiveness of the supply chain or the ability to react to sudden or immediate changes in the marketplace depends on effective coordination of the activities of the chain...