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A Perspective on the Quality of Banking Services

Norina, Popovici; Camelia, Moraru - In: Ovidius University Annals, Economic Sciences Series XIV (2014) 3, pp. 65-70

The business world is becoming increasingly competitive and the profitability of those involved in economic life depends increasingly of operational efficiency of specific activities undertaken. To ensure optimal functioning, they have to know, apply and comply with the conditions and...

Persistent link: https://www.econbiz.de/10010940650

Credit Access and Life Satisfaction : Evaluating the Nonmonetary Effects of Micro Finance

Becchetti, Leonardo - 2014

, through it, life satisfaction. Our article aims to verify the validity of this claim by evaluating whether access to … microfinance loans has significant direct impact on life satisfaction beyond its indirect impact via current income changes …, selection and interview bias, microfinance membership has a significant and positive effect on life satisfaction …

Persistent link: https://www.econbiz.de/10013059913

Financial Well-Being and Financial Literacy in Romania

Niţoi, Mihai; Clichici, Dorina; Zeldea, Cristina; … - 2022

This study quantifies financial well-being and its determinants, including financial literacy, in Romania. It addresses the main factors driving the low levels of financial inclusion and the inter-dependence between financial system development and financial education. To uncover what...

Persistent link: https://www.econbiz.de/10013294270

Tourist loyalty and urban e-services : a comparison of behavioural impacts in Leipzig and Amsterdam

Romão, João; Leeuwen, Eveline S. van; Neuts, Bart; … - 2013

Persistent link: https://www.econbiz.de/10010245523

Customer loyalty in the ADSL services market in Spain : background and moderating effects

Miranda, F. Javier; Rubio, Sergio; Chamorro, Antonio - In: Services marketing quarterly 35 (2014) 1, pp. 19-36

Persistent link: https://www.econbiz.de/10010346098

Influence of psycho-demographic variables of customers on their expectations and satisfaction towards retail store image attributes

Anuradha, A. - In: International journal of business innovation and research 14 (2017) 4, pp. 439-459

Persistent link: https://www.econbiz.de/10011863338

Bargaining power and indicators of well-being among brothel-based sex workers in India

Hui, Neha - In: Feminist economics 23 (2017) 3, pp. 49-76

Persistent link: https://www.econbiz.de/10011717758

Customer satisfaction as a mediator variable between service quality and customer loyalty for a bank in Indonesia

Bahri, Syamsul; Dalimunthe, Ritha Fatimah; Ginting, Paham; … - In: Expert journal of marketing 5 (2017) 2, pp. 44-52

This study aims to analyze the effect of service quality toward satisfaction and customer loyalty for PT. BNI (Persero …) Tbk, Aceh Province. The article also analyses customer satisfaction as a mediator variable between service quality and … that service quality has a significant and positive effect toward satisfaction and customer loyalty for PT. BNI (Persero …

Persistent link: https://www.econbiz.de/10011764075

A structural equation model for place-based city love : an application to swedish cities

Kourtit, Karima; Neuts, Bart; Nijkamp, Peter; … - In: International regional science review : IRSR ; an … 44 (2021) 3/4, pp. 432-465

Persistent link: https://www.econbiz.de/10012592655

Knowledge, attitude, utilisation and satisfaction of traditional Chinese medicine in Hong Kong

Ng, Tommy K. C.; Lo, Man Fung; Fong, Ben Y. F. - In: International journal of pharmaceutical and healthcare … 16 (2022) 1, pp. 123-137

Persistent link: https://www.econbiz.de/10012886108