Verhoef, Peter; Langerak, Langerak, F.; Verlegh, … - Erasmus Research Institute of Management (ERIM), … - 2003
The authors develop a four-dimensional scale to measure members' satisfaction with virtual communities. The dimensions … consist of members' satisfaction with member-member interactions, organizer-member interactions, organizer … each satisfaction dimension on member participation and the moderating effect of membership length on the links between the …