Purpose Leisure and tourism activities have proliferated and become important parts of modern life, and the hotel industry plays a necessary role in the supply for and demand from consumers. The purpose of this paper is to develop guidelines for hotel service development by applying a service...

Purpose: The purpose of this paper is to formulate and solve a last-mile distribution plan problem with concern for the quality of fruits and vegetables in cold chains. Design/methodology/approach: The vehicle routing problem with time windows (VRPTW) is extended based on the characteristics of...

Purpose: The purpose of this paper is to deal with an optimal consolidation problem for fresh agricultural products (e.g. fruits and vegetables) in a multi-temperature joint distribution (MTJD) system that is developed to resolve the challenge of timely delivery of small and diverse shipments...

Research on warehousing systems has gained interest since the 1980s, reflecting the fact that supply chain management has pursued a demand-driven organization with high product variety, small order sizes, and reliable short response times throughout the supply chain. This market trend has...

This study explores two multiple attribute decision-making (MADM) methods to solve a dynamic operator allocation problem. Both methods use an analytic hierarchy process (AHP) to determine attribute weights a priori. The first method uses a technique for order preference by similarity to ideal...