George, Michael Louis - Institute of Business Entropy - 2008
Entropy was first glimpsed in 1824 when Sadi Carnot, son of the Prime Minister of France, observed that steam engines … 1850 Rudolph Clausius found a mathematical expression for Carnot’s ideas. Clausius found that the ratio of heat to … a manufacturing or service process to create useful products and services. Inevitably business processes must waste some …