Organizations are often complex and unwieldy, and many managers have difficulty in combining ideals and positive identities with the complexities and imperfections of life. They are expected to be strategic and competent, while at the same time human and empathetic. This engaging book takes a...

pt. 1. Perspectives on organizational and cultural change -- pt. 2. Change work in practice : a close-up study -- pt. 3. Crucial issues in cultural change work -- pt. 4. Getting into the substance of organizational change work.