Purpose – The purpose of this paper is to classify the factors affecting the performance of software development teams and stress the soft (non‐technical) factors affecting the performance of software development teams. Design/methodology/approach – This paper is based on the thorough...

Purpose – The integration of management systems has become a popular subject for research and practice. However, there is a considerable lack of literature on integrated management systems (IMS) in developing countries. This study aims to examine the current status, motivation and perceived...

Purpose – Quality management (QM) and environmental management (EM) systems have several similarities. These parallels may facilitate the development of an integrated system (QEM system). A QEM system is a full, single system where quality and environmental issues are taken into account at the...

Purpose – The purpose of this paper is to propose a methodology that may aid in assessing ecological quality multi‐trait screening through the use of simple and robust tools while exerting minimal effort in conducting trials and interpreting results. Design/methodology/approach – Response...

Purpose – The purpose of this paper is to develop a research framework to explain the relationship between overall restaurant quality and customer satisfaction. Design/methodology/approach – To test this model, the authors deploy 48 mystery shoppers to evaluate 496 Taiwanese restaurants....

Purpose – There are many arguments in the literature on environmental management stating that companies that have a significant environmental performance tend to be more competitive, because environmental management tends to generate positive effects on their operational performance. Despite...

Discusses the issue of developing a project design that adequately addresses the practicality of delivering integrated construction knowledge and experience in planning, engineering, procurement and field operations. There are few practical examples in the literature that explain how...

Purpose – The aim of this paper is to examine whether the process of organisational change in implementing the environmental quality standard ISO 14001 can act as a driving force for sustainable development (SD) and value creation. Design/methodology/approach – The paper first presents an...

Purpose – The purpose of this paper is to examine a model for conceptualizing the impacts of environmental management strategies on travel and recreation choice making behavior that considers tolerance thresholds in visitor responses to destination change. Design/methodology/approach – A...