This case study examines the evolution of R&D knowledge management at Japan’s business equipment maker Fuji Xerox, from the sashimi system, a Japanese origin of concurrent engineering, to its successor zen‐in system, which is composed mainly of a real high‐tech discussion room equipped...

Purpose – The purpose of this paper is to examine knowledge processes in an international IT outsourcing project between two countries when knowledge is transferred from one country to the other due to business situations. A theoretical model is presented regarding knowledge processes in...

The study aims at exploring the relevancy of knowledge management (KM) to library and information science (LIS). Besides the review of relevant literature, the study has conducted an online survey of KM education programs offered by different schools of the world. An interdisciplinary approach...

Purpose – The purpose of this paper is to distinguish and describe knowledge management (KM) technologies according to their support for strategy. Design/methodology/approach – This study employed an ontology development method to describe the relations between technology, KM and strategy,...

Purpose – This paper aims to model the national development of the knowledge economy and argue its policy implications. Design/methodology/approach – The methodology is a deductive research approach. First, the paper examines fundamental epistemological assumptions of the literature on the...

Healthcare is a knowledge-intensive service provided by professionals, such as medical doctors, nurses, and pharmacists. Clinical-pathways are used by many healthcare organisations (HCOs) as a tool for performing the healthcare process, sharing and utilising knowledge from different...

Notwithstanding contemporary Western images of 'changing Japan', expectations of lifetime employment within a remarkably stable population of leading firms continue to underpin a distinctive style of Japanese management based on high levels of inter-employee trust and extensive transactions in...