We consider a simple supply chain in which a single supplier sells to several downstream retailers. The supplier has limited capacity, and retailers are privately informed of their optimal stocking levels. If retailer orders exceed available capacity, the supplier allocates capacity using a...

Under a revenue-sharing contract, a retailer pays a supplier a wholesale price for each unit purchased, plus a percentage of the revenue the retailer generates. Such contracts have become more prevalent in the videocassette rental industry relative to the more conventional wholesale price...

Forecast sharing is studied in a supply chain with a manufacturer that faces stochastic demand for a single product and a supplier that is the sole source for a critical component. The following sequence of events occurs: the manufacturer provides her initial forecast to the supplier along with...

A firm faces many problems that are inherently cross-functional. To solve them successfully requires the coordinated actions of many functional representatives acting in a decentralized setting. Functional managers, however, respond to their own individual incentives and may consequently fail to...

Retailers are frequently uncertain about the underlying demand distribution of a new product. When taking the empirical Bayesian approach of Scarf (1959), they simultaneously stock the product over time and learn about the distribution. Assuming that unmet demand is lost and unobserved, this...

Consider a supplier selling to multiple retailers. Demand varies across periods, but the supplier's capacity and wholesale price are fixed. If demand is high, the retailers' needs exceed capacity, and the supplier must implement an allocation mechanism to dole out production. We examine how the...

We consider outsourcing in two important service settings: call center and order fulfillment operations. An important factor in both is the inherent economies of scale. Therefore, we advance a unifying model covering both applications and study the associated contracting problem under...

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We consider a simple game in which strategic agents select arrival times to a service facility. Agents find congestion costly and, hence, try to arrive when the system is underutilized. Working in discrete time, we characterize pure-strategy Nash equilibria for the case of ample service...