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Purpose – To obtain a general opinion concerning the implementation of quality management systems (QMS) of construction‐related firms in the USA and Hong Kong, and to determine whether construction‐related firms have ever made an effort to measure quality improvement....
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Purpose – In 2000, the Hong Kong Government commissioned the Construction Industry Review Committee (CIRC) to provide a thorough review of the strengths/weaknesses of the Hong Kong construction industry and to recommend improvement measures. The CIRC’s report, released in 2001, recommended...
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Purpose – The purpose of this paper is to report an investigation on the advancement of QA to TQM for construction contractors in Hong Kong. Design/methodology/approach – The investigation is based on a questionnaire survey. The questionnaire was answered by 40 respondents working in...
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