This paper reports the development of the Hong Kong consumer satisfaction index (HKCSI) – a new type of consumer‐oriented economic performance indicator representing the quality of products (commodities and services) sold in Hong Kong as evaluated by Hong Kong consumers – as well as the...

This paper considers the Maximum Likelihood (ML) estimation of the five parameters of a linear structural relationship y = [alpha] + [beta]x when [alpha] is known. The parameters are [beta], the two variances of observation errors on x and y, the mean and variance of x. When the ML estimates of...