Delano, Gwen; Parnell, Gregory S.; Smith, Charles; … - In: International Journal of Operations & Production Management 20 (2000) 5, pp. 591-609
This article presents and compares two techniques for making multiobjective product design decisions: quality function deployment (QFD) and decision analysis (DA). A research and development (R&D) case study describes the application of these techniques to the selection of the design for a new...