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Service Design and Citizen Satisfaction with E‐Government Services : A Multidimensional Perspective
Chan, Frank K. Y.; Thong, James Y. L.; Brown, Susan A.; … - In: Public Administration Review 81 (2020) 5, pp. 874-894
Persistent link: https://www.econbiz.de/10012410494
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Expectation confirmation: An examination of three competing models
Brown, Susan A.; Venkatesh, Viswanath; Kuruzovich, Jason; … - In: Organizational Behavior and Human Decision Processes 105 (2008) 1, pp. 52-66
Persistent link: https://www.econbiz.de/10005431023
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Role of time in self-prediction of behavior
Venkatesh, Viswanath; Maruping, Likoebe M.; Brown, Susan A. - In: Organizational Behavior and Human Decision Processes 100 (2006) 2, pp. 160-176
Persistent link: https://www.econbiz.de/10005431025
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RESEARCH ARTICLES - A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges
Venkatesh, Viswanath; Brown, Susan A. - In: Management information systems : mis quarterly 25 (2001) 1, pp. 71-102
Persistent link: https://www.econbiz.de/10006513361
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Erratum to "Role of time in self-prediction of behavior" [Organizational Behavior and Human Decision Processes 100 (2006) 160-176]
Venkatesh, Viswanath; Maruping, Likoebe M.; Brown, Susan A. - In: Organizational Behavior and Human Decision Processes 101 (2006) 2, pp. 262-261
Persistent link: https://www.econbiz.de/10005318834
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RESEARCH ARTICLES - Predicting Different Conceptualizations of System Use: The Competing Roles of Behavioral Intention, Facilitating Conditions, and Behavioral Expectation
Venkatesh, Viswanath; Brown, Susan A.; Maruping, Likoebe M. - In: Management information systems : mis quarterly 32 (2008) 3, pp. 483-502
Persistent link: https://www.econbiz.de/10008106547
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Expectation Confirmation in Technology Use
Brown, Susan A.; Venkatesh, Viswanath; Goyal, Sandeep - In: Information systems research : ISR ; an information … 23 (2012) 2, pp. 474-488
Persistent link: https://www.econbiz.de/10009987972
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Impact of customer compensation strategies on outcomes and the mediating role of justice perceptions : a longitudinal study of Target's data breach
Hoehle, Hartmut; Venkatesh, Viswanath; Brown, Susan A.; … - In: MIS quarterly 46 (2022) 1, pp. 299-340
Persistent link: https://www.econbiz.de/10013286224
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Expectation confirmation in information systems research : a test of six competing models
Brown, Susan A.; Venkatesh, Viswanath; Goyal, Sandeep - In: Management information systems : mis quarterly 38 (2014) 3, pp. 729-756
Persistent link: https://www.econbiz.de/10010405629
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Predicting collaboration technology use : integrating technology adoption and collaboration research
Brown, Susan A.; Dennis, Alan R.; Venkatesh, Viswanath - In: Journal of management information systems : JMIS 27 (2010/11) 2, pp. 9-53
Persistent link: https://www.econbiz.de/10008748403