Computer systems to support decision-making, planning, and negotiation in groups have the potential for wide-ranging application. However, knowledge of their effects is sparse, particularly for difficult situations such as group conflict. This study reports a laboratory experiment to examine how...

In a longitudinal field study we tested several hypotheses of adaptive structuration theory, which predicts the impacts of advanced information technologies on work teams. We observed 47 technical and administrative work teams in a large, multinational energy company. The teams varied in their...