Purpose – To provide an overview of the history, evolution, and existing research on continuous improvement. Design/methodology/approach – Extensive review of the literature. Findings – This paper provides an overview of continuous improvement, its inception, how it evolved into...

Purpose – The purpose of this paper is to present a continuous improvement methodology developed in an aerospace company that is successfully being used by other companies in various industries. Design/methodology/approach – A case study was undertaken at a medium‐sized aerospace company...

Purpose: The purpose of this paper is to propose a framework of critical success factors, metrics, and tools and techniques for implementing metrics for each stage of the new product development (NPD) process. Design/methodology/approach: To achieve this objective, a literature review was...

Purpose: The purpose of this paper is to study the effect of selected scheduling dispatching rules on the performance of an actual CIM system using different performance measures and to compare the results with the literature. Design/methodology/approach: To achieve this objective, a computer...

Purpose: The purpose of this paper is to propose a framework of critical success factors, metrics, and tools and techniques for implementing metrics for each stage of the new product development (NPD) process. Design/methodology/approach: To achieve this objective, a literature review was...

Purpose: The majority of a company's improvement comes when the right workers with the right skills, behaviors and capacities are deployed appropriately throughout a company. This paper considers a workforce scheduling model including human aspects such as skills, training, workers'...