Performance measurement is increasingly important in every aspect of life today. Unfortunately, the main emphasis appears to be on historical measures, justifying or reporting actions after the event, rather than process measures, monitoring activities as they occur. Thus, existing performance...

Making decisions on strategic investments, such as early stage manufacturing technology (MT), is a complicated task. Early stage technologies are usually costly, and surrounded by uncertainty. The potential benefits are often hard to quantify prior to implementation. Thus, how could managers...

This paper proposes a 'plug and play' (PnP) framework and software tool that allows managers to rapidly build simplified models of operations objectives. These models enable them to understand, study the cause-effect linkages of potential actions, and communicate such understanding to their...