Over the years, a number of researchers have assessed the quality of information systems (IS) journals. Most of these studies have assessed general IS journals, but few have specifically examined journals that focus on decision-making support systems. Furthermore, even though there are many...

Although total quality management (TQM) has been applied successfully in various manufacturing and service enterprises, health‐care organizations have been slow to follow this lead. Recently, market and accreditation pressures have motivated hospitals to implement TQM philosophies and...