Reviews the literature of purchasing and transportation management to identify factors in the purchasing and transportation processes that influence a firm’s ability to reduce total cycle time. Presents a model of these factors to establish a framework for guiding research into comprehensive,...

Purpose – The purpose of this paper is to examine how organizational structural factors (namely decentralization, formalization, and specialization) influence a firm's logistics service innovation capability and firm performance. Design/methodology/approach – A conceptual model is proposed...

Outlines the total quality management approach used to develop and sustain an undergraduate curriculum in supply management. Illustrates the importance of identifying the primary customer, and using the customer’s needs as the foundation for a curriculum. Examines the importance of empowering...