Purpose – To report on the development of a new, more balanced approach to managing the performance of key employees in project‐based organizations. Design/methodology/approach – Following the establishment of the role‐based criteria for performance excellence through focus groups and...

The role of competency-based performance management is growing in significance in many industries and sectors. Unlike functional competences, which measure performance against predetermined minimum occupational standards, competency-based systems are founded on the key behavioural competencies...

Growing emphasis on meeting client needs and improving project performance within the construction industry has led to increasing use of fully integrated “design and build” (D&B) construction project teams. Advocates of the D&B system contend that integrating design and construction this way...