Agrees that the evidence of a vast array of research concerning teamwork is conclusive: teams are capable of outstanding performance and are the primary unit of performance for increasing numbers of organisations. Nevertheless, high performance teams (HPTs) are a rarity. Presents the results of...

This paper discusses teamwork, development of a team‐based organisation and performance measurement issues. This discussion leads to the formulation of a methodology to measure the organisational journey towards a team‐based organisational paradigm. The TEaM model, a model based on the EFQM...