Data envelopment analysis (DEA) assigns a score to each production unit (decision making unit--DMU) considered in the analysis. Such score indicates whether the unit is efficient or not. For inefficient units, it also identifies a hypothetical unit as the target and thus suggests improvements to...

There are two key motivations for this paper: (1) the need to respond to the often observed rejections of efficiency studies' results by management as they claim that a single-perspective evaluation cannot fully reflect the operating units' multi-function nature; and (2) a detailed bank branch...

In order to investigate the interrelationship between risk and efficiency, based on the multistage data envelopment analysis (DEA) model, this paper introduces a modified measure of risk-adjusted efficiency for the insurance industry in China from 1999 to 2006. By comparing the results from the...

The effective use of information technology (IT) is increasingly important to remain competitive in modern manufacturing. In general, wood products industries are slower in adopting IT, which may erode their long-term competitiveness. Using cluster analysis, this study evaluates the...