Proprietary retailer-sponsored web panels are growing in popularity. We examine specific ways in which retailers may benefit from the creation of web panels and participation of customers in them. A quasi-experiment conducted in the field with a large online retailer using eighteen months of...

We conceptualize participation in Linux user groups (LUGs) in terms of group-referent intentional actions and investigate cognitive (attitudes, perceived behavioral control, identification with the open source movement), affective (positive and negative anticipated emotions), and social (social...

We offer a new conceptualization and measurement models for constructs at the group-level of analysis in small group research. The conceptualization starts with classical notions of group behavior proposed by Tönnies, Simmel, and Weber and then draws upon plural subject theory by philosophers...