//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Assessing behavior before it b...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
31
Customer satisfaction
29
Konsumentenverhalten
28
Kundenzufriedenheit
25
Dienstleistungsqualität
21
Service quality
21
Beziehungsmarketing
11
Relationship marketing
11
Customer service
9
Kundenservice
9
Einzelhandel
8
Emotion
8
Retail trade
8
Arbeitszufriedenheit
7
Decision
7
Entscheidung
7
Job satisfaction
7
Service encounters
7
customer satisfaction
7
Dienstleistungssektor
6
Robot
6
Roboter
6
Satisfaction
6
Service industry
6
Advertising effects
5
Dienstleistungsberufe
5
Marketing management
5
Marketingmanagement
5
Service workers
5
Werbewirkung
5
Loyalty programs
4
Service robots
4
Zufriedenheit
4
Advertising
3
Arbeitsverhalten
3
Artificial intelligence
3
Dienstleistung
3
Gerechtigkeit
3
Justice
3
Kundenbindungsprogramm
3
more ...
less ...
Online availability
All
Undetermined
37
Free
16
Type of publication
All
Article
79
Book / Working Paper
23
Type of publication (narrower categories)
All
Article in journal
44
Aufsatz in Zeitschrift
44
Arbeitspapier
13
Working Paper
13
Graue Literatur
6
Non-commercial literature
6
research-article
6
Aufsatz im Buch
2
Book section
2
Conference paper
1
Hochschulschrift
1
Konferenzbeitrag
1
Thesis
1
review-article
1
more ...
less ...
Language
All
English
77
Undetermined
18
Swedish
7
Author
All
Söderlund, Magnus
95
Rosengren, Sara
10
Oikarinen, Eeva-Liisa
8
Colliander, Jonas
7
Dahlén, Micael
6
Julander, Claes-Robert
6
Vilgon, Mats
6
Öhman, Niclas
6
Berg, Hanna
5
Sagfossen, Sofie
5
Szugalski, Stefan
5
Liljander, Veronica
4
Gunnarsson, Jonas
3
Liljedal, Karina T.
3
Mattsson, Jan
3
Törn, Fredrik
3
Gummerus, Johanna
2
Karsberg, John
2
Lange, Fredrik
2
Lindström, Annika
2
Lipkin, Michaela
2
Modig, Erik
2
Singh, Reema
2
Solja, Eeva
2
Stein, Johan
2
Åkestam, Nina
2
Bo Edvardsson and Professor Anders Gustafsson, Professor
1
Daunfeldt, Sven-Olov
1
Ehnsiö, Rikard
1
Heikka, Eija-Liisa
1
Hellman, Pia
1
Hjalmarson, Hanna
1
Hultén, Staffan
1
H°akansson, Per
1
Kristensson, Per
1
Lundberg, Elisabeth
1
Marder, Ben
1
Nordfält, Jens
1
Ringbo, Joel
1
Rzasnicki, Valérie
1
more ...
less ...
Institution
All
Economics Institute for Research (SIR), Handelshögskolan i Stockholm
7
Ekonomiska forskningsinstitutet <Stockholm>
1
Published in...
All
Journal of retailing and consumer services
25
Research paper / Ekonomiska Forskningsinstitutet vid Handelshögskolan i Stockholm
12
SSE/EFI Working Paper Series in Business Administration
7
The international review of retail, distribution and consumer research
7
European Journal of Marketing
5
Journal of Consumer Marketing
5
EFI research paper / Ekonomiska Forskningsinstitutet, Handelshögskolan i Stockholm
4
European journal of marketing : EJM
4
Psychology & marketing
4
International journal of service industry management : IJSIM
2
Journal of advertising : official publication of the American Academy of Advertising
2
Journal of service management
2
Managing service quality : MSQ ; an international journal
2
The changing roles of advertising : [extended versions of papers presented at the 11th ICORIA (International Conference on Research in Advertising) Stockholm, Sweden in June 2012]
2
The journal of consumer marketing
2
Australasian marketing journal
1
International journal of advertising : the quarterly review of marketing communications
1
Journal of Product & Brand Management
1
Journal of Service Management
1
Journal of Services Marketing
1
Journal of business research : JBR
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing customer relationships on the Internet
1
Nordic journal of business : NJB
1
Psychology & Marketing
1
Research report
1
Research report / Stockholm School of Economics, the Economic Research Institute / Ekonomiska Forskningsinstitutet vid Handelshögskolan i Stockholm
1
SSE EFI working paper series in business administration
1
Scandinavian Journal of Management
1
Scandinavian journal of management
1
Technological forecasting & social change : an international journal
1
The European retail digest : the authoritative guide to trends and developments in retailing across Europe
1
The journal of product & brand management
1
more ...
less ...
Source
All
ECONIS (ZBW)
63
OLC EcoSci
17
Other ZBW resources
14
RePEc
8
Showing
1
-
10
of
102
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Buying or lying : the role of social pressure and temporal disjunction of intention assessment and behavior on the predictive ability of good intentions
Öhman, Niclas
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 194-199
Persistent link: https://www.econbiz.de/10009158890
Saved in:
2
Could placing ads wrong be right? : advertising effects of thematic incongruence
Dahlén, Micael
;
Rosengren, Sara
;
Törn, Fredrik
; …
- In:
Journal of advertising : official publication of the …
37
(
2008
)
3
,
pp. 57-67
Persistent link: https://www.econbiz.de/10003766364
Saved in:
3
Measuring consideration sets through recall or recognition: a comparative study
Nordfält, Jens
;
Hjalmarson, Hanna
;
Öhman, Niclas
; …
- In:
Journal of retailing and consumer services
11
(
2004
)
5
,
pp. 321-330
Persistent link: https://www.econbiz.de/10005926518
Saved in:
4
Could Placing ADS Wrong be Right?: Advertising Effects of Thematic Incongruence
Dahlén, Micael
;
Rosengren, Sara
;
Törn, Fredrik
; …
- In:
International journal of advertising : the quarterly …
37
(
2008
)
3
,
pp. 57-68
Persistent link: https://www.econbiz.de/10009976365
Saved in:
5
Could Placing ADS Wrong be Right?: Advertising Effects of Thematic Incongruence
Dahlén, Micael
;
Rosengren, Sara
;
Törn, Fredrik
; …
- In:
Journal of advertising : official publication of the …
37
(
2008
)
3
,
pp. 57-68
Persistent link: https://www.econbiz.de/10008108971
Saved in:
6
Buying or lying—the role of social pressure and temporal disjunction of intention assessment and behavior on the predictive ability of good intentions
Öhman, Niclas
- In:
Journal of retailing and consumer services
18
(
2011
)
3
,
pp. 194-200
Persistent link: https://www.econbiz.de/10008995155
Saved in:
7
The anatomy of increasing competition : a study of Swedish Telecom's decision makers and their cognitive map
Söderlund, Magnus
-
1991
Persistent link: https://www.econbiz.de/10000808109
Saved in:
8
Advantages and disadvantages of market orientation in the minds of future decision makers in Latvia
Söderlund, Magnus
-
1995
Persistent link: https://www.econbiz.de/10000920361
Saved in:
9
Market orientation, performance in marketing units, and its relations to uncertainty and structure
Söderlund, Magnus
-
1994
Persistent link: https://www.econbiz.de/10000889006
Saved in:
10
Omvärldsmodeller hos beslutsfattare i industriföretag : en studie av Svenska leverantörer till fordonsindustrin
Söderlund, Magnus
-
1993
Persistent link: https://www.econbiz.de/10000860676
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->